Flexible video interview pricing
Find a package to suit your business
Frequently asked questions
The Needle makes starting your first video interview campaign easy and cost effective. Choose from one of our monthly plans to get going, then you can move from plan to plan throughout the year. You can even put your account on hold if you are having a quiet spell from recruitment. Read our FAQs on how our pricing structure works.
Contract purchasing available
Looking into our crystal ball, 2017 is is already proving to be a spectacular year for video interviewing. Our already competitive pricing just got even better. If you have the ability to commit to six and 12 month contracts, we are offering attractive upfront payment discounts for those who want to capitalise on their buying power. Contact us to get started!
Your video interview invitations do not expire even after you put your account on hold. You can continue to use your account as per normal until your invitations run out.
With a recruiter account, your video interviews are stored indefinitely and you can access and view them via your account at any time.
Entry, Pro and Expert accounts carry a one month minimum sign up period. Enterprise user sign up period is 12 months.
As your invitations do not expire, they simply carry over to the following month. This is the case whether you continue to with your monthly subscription or put your account on hold.
You don't need to cancel, just put your account on hold. Send an email to email@example.com before the end of the current month of use if you wish to stop your monthly subscription. Remember, you will still be able to use the the remaining credits even if you have put your account on hold.
You will be billed immediately on the day you open your account. We'll load your first credits to your account at the same time. Thereafter you'll be billed on the same day of each consecutive month and your credits will be loaded.
When you set up your account, The Needle will create an invoice for you, subject to normal business credit checks. You can then pay by electronic bank transfer or via PayPal's credit card system. You just need to let us know how you would like to be billed!
Your account is accessible even after you put your monthly subscriptions on hold. You will still be able to build jobs, invite candidates and build short lists as long as you have invitations left. If you don't have any invitations left but decide you want to activate a pricing plan again, just give us a call on +44 845 868 0100 or send us an email to firstname.lastname@example.org and we will reactivate a plan of your choice.
Your subscription starts on the day you confirm you would like to buy. We will load your monthly subscription quota and send you the bill. Then you will be billed on the same day of each consecutive month thereafter.
You can simply call us on +44 845 8680100 or send an email to email@example.com and upgrade to the next package. If it's close to the end of your subscription month, you might choose to simply wait until the first day of the next month when your new invitations are automatically loaded.
With The Needle, your account is always accessible. If you want to put your subscription on hold due to a low period of activity in the year, you can do so by emailing us at firstname.lastname@example.org and tell us what you would like to do.
No problem, just email us at email@example.com and tell us what you would like to do. Please note however, we do not issue refunds for partly used video invitation credits.
Each person responsible for running video campaigns will need to sign up for an Operator account. An example of this might be that the company has three recruiters in their team but only two people are responsible for running video campaigns so they will need to open up two Operator accounts.
The Needle Recruitment Community
Sign up with The Needle and receive the latest chatter from our recruitment community. If you would like to share your ideas, techniques, opinions and best practice with our network, please get in touch with us on +44 (0) 345 868 0100 or email us at firstname.lastname@example.org to discuss content and distribution.
Get in touch with us about how to get started with video
If you have a question about video, or would like to book a demonstration,
call us on +44 (0) 345 868 0100